Why can't I check the logistics information?
The tracking number is wrong or the courier has just been sent out and the courier company hasn’t updated it yet.
How long does shipping take?
Usually we ship out 3-5days after paid, 10-15 working days delivery time, sometimes take up to 20 working days during public holidays or inclement weather conditions.
Why does the tracking situation stay the same?
Please be patient as it may be due to public holidays, fewer flights, very high volume of cargo, or strict customs regulations.
Signed for, but not received?
Please contact our customer service.
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